Caregiver of Senior Citizens Training Program


The evidence-based training program for caregivers of Senior Citizens was developed by Dubai Health in partnership with Dubai Ambulance, Mohammed Bin Rashid Housing Establishment, and the Community Development Authority. The program aims to equip caregivers with the skills needed to provide safe and reliable care at home and is available free of charge to anyone caring for Senior Citizens.

The program consists of two parts:

Theoretical Part: Covers six key areas: the role of caregivers, holistic care, daily care, health and medication management, home safety, and recognizing emergencies.

Practical Part: Includes hands-on training in helping patients move safely, wound and skin care, handling medical equipment, and responding to emergencies.

Participants receive a certificate of completion after successfully completing each part of the program.

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تم إعداد البرنامج التدريبي لمقدّمي الرعاية لكبار المواطنين، بالشراكة مع مؤسسة دبي لخدمات الإسعاف، ومؤسسة محمد بن راشد للإسكان، وهيئة تنمية المجتمع، بهدف تطوير مهاراتهم وتمكينهم من تقديم رعاية آمنة وموثوقة في المنزل، ويُتاح البرنامج مجاناً لكل من يتولى رعاية كبار المواطنين.

يتكوّن البرنامج من جزأين:

الجزء النظري: يغطي ستة محاور، هي: دور مقدّم الرعاية، والرعاية الشاملة، والرعاية اليومية، ومتابعة الحالة الصحية والأدوية، والسلامة المنزلية، والتعرّف على حالات الطوارئ.

الجزء العملي: يشمل تدريباً على مساعدة المريض على الحركة والتنقّل بأمان، والعناية بالجروح والجلد، والتعامل مع الأجهزة الطبية، والاستجابة للحالات الطارئة.

ويُمنح المشارك شهادة إتمام بعد اجتياز كل مرحلة من مراحل البرنامج.

Learning Objectives

By the end of this program, you will be able to:

  • Define the responsibilities, boundaries, and burnout indicators of an informal caregiver role.

  • Recognize culturally sensitive communication and de-escalation techniques that preserves senior's dignity and autonomy.

  • Identify safe and dignified daily personal care for seniors.

  • Recall safe storage for medication, identify polypharmacy risks, and measure basic health indicators.

  • Identify ways to maintain safe environment, control infection, and prevent injuries.

  • Recognize medical trauma emergencies requiring urgent escalation and the correct first aid response.

Course curriculum

    1. Welcome to the Course!

    2. What You'll Learn​

    3. How to Navigate the Course

    4. Check Your Overall Knowledge​

    5. Introduce Yourself

    1. 1.1 The Caregiver's Role, Responsibilities, and Rights​

    2. 1.2 Understanding the Ageing Process

    3. 1.3 Caregiver Stress and Burnout​

    4. Knowledge Check​

    1. 2.0 Caring for the Whole Person

    2. 2.1 Key Social Factors

    3. 2.1.1 An Ideal Conversation With the Senior

    4. Knowledge Check

    5. 2.2 The Caregiver's Emotional Role

    6. 2.3 Managing Difficult Behaviours

    7. 2.3.1 Scenarios

    8. 2.3.2 Common Mistakes to Avoid — Quick Reference

    1. 3.1 Bathing and Personal Hygiene

    2. 3.2 Dressing and Grooming​

    3. Knowledge Check​

    4. 3.3 Oral and Denture Care

    5. 3.4 Hair Care

    6. Knowledge Check​

    7. 3.5 Incontinence and Toileting

    8. 3.6 Nutrition, Hydration, and Assisted Feeding

    9. Knowledge Check​

    1. 4.1 Managing and Storing Medication

    2. 4.2 Understanding Polypharmacy Risks

    3. Knowledge Check

    4. 4.3 Measuring Blood Pressure

    5. 4.4 Monitoring Blood Sugar Levels

    6. Knowledge Check

    7. 4.5.1 The Stages of Dementia and Alzheimer's Disease

    8. 4.5.2 Communicating Using Validation Technique

    9. 4.5.3 Safety Adaptations

    10. 4.6 Health Promotion and Immunization

    11. Knowledge Check​

    1. 5.1 Making Home Safe for Seniors​

    2. 5.2 Fall Prevention

    3. 5.2.1 Safe Transfer Technique

    4. Knowledge Check​

    5. 5.3 Pressure Injury and Its Prevention​

    6. Knowledge Check​

    7. 5.4 Infection Control and Hand Hygiene​

    8. 5.4.1 Hand Hygiene Technique​

    9. 5.4.2 PPE Usage​

    10. Knowledge Check​

    11. 5.5 Prevention of Contractures

    12. 5.5.1 Prevention of Tightening of Muscles – Positioning

    13. Knowledge Check​

About this course

  • Free
  • 76 lessons
  • 1 hour of video content

Endorsed by:

Course Development Team:

Srishti Mehrotra

Learning Designer

Moza Alzaabi

Senior Learning Technologist

Mahra Almansoori

Senior Digital Content Developer

Noora Moosa

Digital Content Developer

Course Contributors:

Melissa Joy Agripa Legacion | Zainab Mohammed Sultan | Marwan Almansoori | Amna Fahad Mubarak

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